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Items/Products Catalog Feature in Detail
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Request for Quote for Product Catalog Items:

This feature allows customers to request a price quote for items listed in your Product Catalog that have their Pricing Method set to “Request Quote”.  For such items your Product Catalog will display the words “Request Quote” in lieu of a price.

 

 

The same thing is displayed in the Product Detail page.

 

 

If the customer clicks on the  link in the Product Detail page, it will provide them with instructions how to Request a Quote.  The instructions are shown in a pop-up window.

 

 

 

 

To request a quote for an item, the customer clicks .

 

The customer may continue browsing your product catalog and adding additional items to their shopping cart.

 

If the user clicks  and there are items in their cart with Pricing Method set to “Request Quote” they will be prompted as follows:

 

 

 

If they click  they will be taken through the normal checkout process for Items in their shopping cart with Pricing Method set to “Specified Price”.  They will then be taken to your Request For Quote form similar to the one shown below:

 

 

The customer will complete the form.  They may manually add additional items like in the example shown below:

 

 

When finished the customer clicks Submit.  The customer is assigned a Ticket # for their RFQ as shown below.

 

 

If you configured the RFQ to send a User Confirmation, the customer will receive it my email.  It can contain a link back to your Website that will allow them to view the status of the RFQ including viewing the resulting Quote once it has been created, and approving the quote and completing the order process.

 

During the shopping process, if the customer clicks  or any other View Cart option and their Shopping Cart contains items with Pricing Method set to “Request Quote”, the Shopping Cart page will include the  option as shown below.

 

If the user clicks the  option they will prompted with the following message:

 

 

This message instructs them that clicking the  button will generate a quote request for all items in their cart including items that are priced.  In further instructs them that may click then click the  option to place an immediate order for all items in their cart that are priced and to separately generate a quote request for items without prices.

 


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