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Requests and Help Desk Features in Detail
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Optional Work Order Approval

This is used by the visitor to authorize work.  Depending on the Request Type’s configuration, the Work Order can be automatically created by the Request Entry process or it may be manually created as a separate process.  In either case, the visitor may view the Work Order online and review and agree to the terms and conditions.  The visitor may also print a copy of their Work Order.


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