From the Site Admin Menu:
§
Select for Order Management. This will display the
Search For Orders page.
§
If you know the Order ID enter into the first
and second fields in Order Id Range as shown below.
Then click ; otherwise
enter some other criteria and click .
§
Click on Manage
link located on the row of the Order to Cancel.
§
On the Order Management page click on the Order
Status list box as shown below and select Canceled.
§
.The following warning dialog box is displayed:
§
Click .
§
Click on button located at bottom of Order Management
page and confirm to save changes.
§
The Order is now canceled. The Order can no longer be edited or
processed.