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Orders Features in Detail
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Cancel an Order

From the Site Admin Menu:

§         Select  for Order Management. This will display the Search For Orders page.

§         If you know the Order ID enter into the first and second fields in Order Id Range as shown below.

 Then click ; otherwise enter some other criteria and click .

§         Click on Manage link located on the row of the Order to Cancel.

 

§         On the Order Management page click on the Order Status list box as shown below and select Canceled.

§         .The following warning dialog box is displayed:

§         Click .

§         Click on  button located at bottom of Order Management page and confirm to save changes.

§         The Order is now canceled.  The Order can no longer be edited or processed.

 


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