This process is similar to printing statements.
From the Site Administration Menu click on the browse icon to access the Customer Statements
feature.
The first step is to enter the date range for the Statement
Period. This is the period of activity
the statements are to report on. E.g. if
you print statements on a monthly basis, to print them for the month of January
2004 you would enter 1/1/2004 to 1/31/2004. If you print statements on a quarterly basis,
to print them for the first quarter of the 2004 year you would enter 1/1/2004
to 3/31/2004.
The next step is to select the customers to receive
statements. To print a statement for a
single customer, enter either the customer’s Contact ID or Company ID;
otherwise check one or more of the Include Customers With criteria. E.g. to only print statements for customer’s
that have a balance that is due, check Balance Due and leave No Balance and
Credit Balance unchecked.
Set Email Statement to Yes.
Click .
The Statements are created in HTML format and automatically
emailed to the customers. For each
customer receiving a statement, PORTALPRODIGY updates the Date of Last
Statement field in the customer’s record.