Visitors use the following page to submit questions to experts. 

The visitor is then contacted directly by experts.  Depending on the contact information provided, experts may contact the user by email, postal mail, or phone.

Experts use the Membership Signup process to register as an expert and to select relevant Expertise Topics that they wish to receive questions regarding.  Depending on the membership configuration, experts may charged to be listed as an Experts or this may be offered for free.

Experts receive questions from users by email.  The expert may choose how to contact the user depending on the contact information provided.