This feature allows customers to request a price quote
for items listed in your Product Catalog that have their Pricing Method set to
“Request Quote”. For such items your
Product Catalog will display the words “Request Quote” in lieu of a price.
The same thing is displayed in the Product Detail page.
If the customer clicks on the link in the Product Detail page, it will
provide them with instructions how to Request a Quote. The instructions are shown in a pop-up window.
To request a quote for an item, the customer clicks .
The customer may continue browsing your product catalog
and adding additional items to their shopping cart.
If the user clicks and there are items in their cart with Pricing
Method set to “Request Quote” they will be prompted as follows:
If they click they will be taken through the normal checkout
process for Items in their shopping cart with Pricing Method set to “Specified
Price”. They will then be taken to your
Request For Quote form similar to the one shown below:
The customer will complete the form. They may manually add additional items like
in the example shown below:
When finished the customer clicks Submit. The customer is assigned a Ticket # for their
RFQ as shown below.
If you configured the RFQ to send a User Confirmation,
the customer will receive it my email.
It can contain a link back to your Website that will allow them to view
the status of the RFQ including viewing the resulting Quote once it has been
created, and approving the quote and completing the order process.
During the shopping process, if the customer clicks or any other View Cart option and their
Shopping Cart contains items with Pricing Method set to “Request Quote”, the
Shopping Cart page will include the option as shown below.
If the user clicks the option they will prompted with the following
message:
This message instructs them that clicking the button will generate a quote request for all
items in their cart including items that are priced. In further instructs them that may click then click
the option to place an immediate order for all
items in their cart that are priced and to separately generate a quote request
for items without prices.