Items are used as Billing Types for Tasks. Billing Types are displayed on the Work Order
and Invoice. Each Task Type is assigned
a Billing Type (Item). E.g. You may have
the following Task Types “Program Engineering”, “Programming”, “Testing &
Debugging” that are assigned the same Billing Type named “Programming”. This will allow you to internally track the
breakdown by the individual Task Types while summarizing them into a single
“Programming” Billing Type.
Items are designated to be used by Request Tasks by
selecting “Request” as Item Type in Item Management.