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1
Requests and Help Desk Features in Detail
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- From Site Administration Main Menu,
click on the Browse Requests
icon to open the Search for Requests
page.
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- Enter your search criteria and click
the
button.
See the Components section of this chapter for an explanation of
each search criteria field.
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- All Requests matching your search
criteria are displayed in Found Requests section as shown above.
- To view a Request click on the Ticket
#.
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