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Requests and Help Desk Features in Detail
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- From Site Administration Main Menu,
click on the Browse Requests icon to open the Search for Requests
page.
- Search and select a Request to delete.
- In the Record section at the bottom of
the page set Active = “No” as shown below.
- You will be prompted with the
following dialog box.
- Click Yes.
- Click button to save your changes.
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