Feature Administration
34.3.1 The Request Process Explained:
34.3.2 Request Types Explained:
34.3.3 Configuring Requests and Help Desk
34.3.4 Automated Notifications Explained:
34.3.5 Request Payment Processing:
34.3.6 Items as Billing Types Explained:
34.3.7 Attach Documents to Requests:
34.3.8 Create Milestones:
34.3.9 Define Deliverables:
34.3.10 Search Help Desk Knowledgebase:
34.3.11 Customer View Request Status & Attach Notes:
34.3.12 Work Orders Explained: