When Pre-payment in full is required (Request Fee Type = per
incident fee), an order is automatically created and immediately invoiced;
otherwise Invoicing customers is done using the option accessed from the Site Administration
Main Menu. The invoicing process
invoices according to the terms specified for each Work Order.
Prior to invoicing, a Billing Adjustment Report can be
printed. This report can be used to
manually review and write down adjustments then given to someone to record the
adjustments in the system. Adjustments
are entered using the Billing Adjustments Entry page.